Requesting DNS / SPF / DKIM changes by Refari

Created by Aaron Dye, Modified on Tue, 26 Sep 2023 at 01:09 PM by Aaron Dye

Important Notice Regarding DNS/SPF/DKIM Record Management


Firstly, let's clarify who this applies to. If Refari didn't build or host your website, then managing your DNS/SPF/DKIM records isn't on us. But for those we do manage, we stick to the standards you've given us. If you're adding a new tool or service that needs a record change, just give us a heads-up! 



Complimentary Expertise for Our Website Clients


Good news! We offer this record management as a free value-add to our website clients.  Given our focus on the recruitment sector, chances are we've done similar work for another client. However, we do reserve the right to step back from these services or ask you to take the reins if we're not comfortable with the process you're suggesting.



Housekeeping Guidelines


When it comes to DNS/SPF/DKIM records, some keys are really long and complex. To keep things error-free, please send these records in plain text.  Screenshots won't do, as we won't try to transcribe them manually.



Self-Management of DNS Records (Now Available to Third Parties) 


Great news! We now provide delegate access to third parties for DNS management when required. This is to accommodate your specific needs while ensuring the integrity of the system. 



How to Request Changes 


Ready for a change? Just shoot an email to support@refari.co with your requested changes. Make sure all records are in plain text, please! 




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