How to log a direct referral in JobAdder

Created by Aaron Dye, Modified on Fri, 19 Jul at 8:07 PM by Liam Dye



What is a direct referral? 


A direct referral is a candidate who has been referred to you directly, this could be via the phone , email or other, ultimately it is a candidate referral which didn’t come through the Refari.co platform

Why log a direct referral?


Refari.co will email the referrer showing them that you logged their referral - this shows them you take your referral process seriously. 

 

Transparency through communications - email communications are triggered as you move a candidate through the application process to keep your referrer informed and encouraging the referrer to make more referrals to you even if their first one isn't successful.


Video Walkthrough





Step by Step Walkthrough



In JobAdder we need to start creating a new candidate. We can do this by hovering over 'Candidates' and then clicking on 'New Candidate'


We can then enter the candidates Email, First name and Last name. We can also add any other information we may have such as Current Position , Current Employer and Postcode.



Click on Create to add this candidate into JobAdder. 


We then need to add the Referrer details to this candidate. Hover again over Candidates on the menu and click on Candidates as shown below.



From the list of candidates, we need to click on the candidates name that we just added.



This will load that candidate up which we can now add the referrer details to. Click on 'Actions' and then 'Edit Candidate'



We now need to enter the Referrer Name, Referrer Email and Referral Date as well as using the dropdown to select the Company that this candidate is being referred to. If you are only managing one Refari.co Job Board then you will only see this one Job Board however some of you will be managing multiple job boards so make sure you click the correct one.




The fields to add here are

"Referrer Name" - free text field
"Referrer Email"- field formatted to accept emails

"Referral Date" - field formatted to accept dates


And in the event that you are managing more than one brand with Refari out of a single Jobadder account you will need another field of... 

 "Referred to" with a dropdown of all the brands that you are managing out of that Jobadder account. 


Pro Tip: You can use the Date to attribute old referrals from before you used Refari to the relevant referrer. :)


Once you have the 3 or 4 fields completed above, then you click on Save Changes and this will be automatically pulled into the Refari.co platform. 






 





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