TopRec review allocated to an incorrect team member?

Created by Aaron Dye, Modified on Thu, 06 Jan 2022 at 01:14 AM by Aaron Dye

If a TopRec review is allocated to an incorrect team member you may request that it be manually allocated to that correct team member by sending a support ticket to support@refari.co, but, this is only true if the review was received in the last 5 days!

Why the 5-day limit? - To ensure TopRec reviews stand for something we have to ensure the Ratings are not deleted or 'lost' without a specific request from the reviewer. The 5-day limit is to ensure that old reviews are not offloaded to an employee exiting the business as a way of artificially inflating the scores of remaining team members. 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article